Return & Refund Policy

At Areeba Handicrafts, we are dedicated to ensuring your satisfaction with any product you order from us. We accept returns within 7 days after the delivery of the order buyer pays the return shipping cost after receiving the product safely, we will initiate the refund and in case of cancellation by you, before the dispatch of the Order You will be refunded in full. All refunds will be initiated through a Bank NEFT/RTGS/PayPal transfer. The transfer will be done in 5-10 working days.

You can notify us via email - areebahandicrafts@gmail.com or on our +91-8077100774, 9319299123 (Monday - Saturday - 9.00 am to 6.30pm)

Damaged / Defective

In case of breakage or damage of your purchased product the following applies: –

• Either you will receive another product. Or you will get full refund from the insurance company
• As soon the claim is approved by the insurance company you will be refunded, to process the insurance claim faster you are requested to do the following: –

1. we request you to open the parcel within 3 days of delivery as it is mandatory to notify shipping company & insurance company for the damage no claims will be entertained once this period is over.

2. If the parcel arrived with external damage kindly make the photos or video of the packaging before opening the parcel.

3. If you receive the item in broken condition kindly email to Areeba Handicrafts and shipping company may required additional details to approve the claim which will be provided by the buyer upon request.

Insurance company may require additional details to approve the claim which will be provided by the buyer upon request.

As soon the claim is settled by insurance company, we will inform you the details by email.

Please contact if you need any information or clarification regarding the order. Please feel free to call or whatsapp us at +91-9927653772, 9068603304 (Monday- Saturday - 9.00 am to 8.30 pm) or write to us at areebahandicrafts7@gmail.com